What Is Overload, And How Do I Fix It?
Overload is where there is a very strong incoming signal that enters the external antenna and makes it so that the booster must attenuate the gain on the booster; in extreme cases, it will shut the booster down. This is displayed on the booster by either a flashing or solid orange light.
If your booster has a flashing orange and green light it means that the booster has attenuated the signal. How you fix this is by turning your external antenna in 10 to 15 degree increments and restarting the booster until the light turns solid green. If you have done this without success, try moving the antenna to another side of the roof where the antenna isn’t able to receive as strong of a signal, but enough to boost the signal adequately. Please note, if you are getting desirable booster gain, and you are happy with the results, no changes need to be made. Please follow the below steps, only if you don’t see an increase, or adequate increase in signal.
If your booster has a solid orange light it means that your booster has shut down because the outside signal is too strong. What you can do to fix this is first try the above-mentioned steps. If you do both of those and still do not see any improvement after rotating the antenna, you will likely need to shield your antenna. You can do this one of several different ways.
- Place the antenna behind a chimney or obstruction on the roof. Then restart the booster. (you will want to measure signal to be sure that signal is adequate to boost)
- Build a shield out of sheet metal to cover the sides of your antenna – cover only the back and two larger sides. Then restart the booster.
Keep in mind, there are signals too strong to attenuate.
Click here to watch a video explaining the lights on our boosters.
If none of this helps you, you can call or email us at: