What Is Overload, And How Do I Fix It?
Overload is a very strong incoming signal that enters the external antenna and decreases the gain of the booster; in extreme cases, it will shut the booster down. This is displayed on the booster by either a flashing or solid orange lights.
If your booster has a flashing orange and green light it means that the booster has attenuated the signal. You can fix this is by turning your external antenna in 10 to 15 degree increments and restarting the booster after every turn until the light turns solid green. If you have done this without success, try moving the antenna to another side of the roof where the antenna isn’t able to receive as strong of a signal but strong enough to boost the signal adequately. Again, you will need to restart the booster each time the antenna is readjusted.
Please note, if you are getting desirable booster gain and you are happy with the results, no changes need to be made.
If after readjusting the antenna you are still unable to get rid of the overloading signal, please feel free to contact our customer support team at 1-866-294-1660 or email our online support at firstname.lastname@example.org.
Keep in mind, there are signals too strong to attenuate.
Click here to watch a video explaining the lights on our boosters.